FAQs

Our jewelry pieces are crafted from a variety of high-quality materials, including
stainless steel, sterling silver. We also incorporate other elements such as alloy to make
our products affordable.

Yes, many of our jewelry pieces are hypoallergenic. We understand the importance of
sensitive skin care, so we offer a range of nickel-free and lead-free options suitable for
those with allergies or sensitivities. All our stainless steel and gold plated (14k-18k)
jewelry are hypoallergenic.

To keep your jewelry looking its best, we recommend avoiding exposure to harsh
chemicals, perfumes, and lotions. Store your pieces in a dry, cool place away from direct
sunlight and moisture. Regularly clean your jewelry with a soft cloth to remove any dirt
or oils and consider using a jewelry polishing cloth for extra shine.

We strive to provide a seamless shopping experience for our customers. Orders are
typically processed and shipped within 1-3 business days, and we offer various shipping
options to accommodate your needs. If for any reason you’re not satisfied with your
purchase, we accept an exchange within 2 days of delivery but no refunds.

Currently, our products are available exclusively through our online store. This allows
us to reach a broader audience and offer competitive pricing while maintaining the
quality and integrity of our brand. However, you can come for a pickup at our office after
finalizing your desired products.

Yes, we offer wholesale and bulk purchasing options for retailers interested in
carrying our jewelry lines. Please contact us through our social media for more
information on pricing and ordering details.

Yes, we offer gift wrapping and special packaging options for orders upon request.
You can pre inform us through our social media for any such request.